Delivery Policy
Orders are processed within 1–3 business days to ensure quality checks and proper packaging. Shipments are dispatched via the shipping method selected during checkout. Delivery timelines vary based on the chosen method and destination. Standard shipping typically takes 5–7 business days, while express shipping is faster, taking 2–4 business days.
Once your order is dispatched, you will receive an email with tracking details, enabling you to monitor your shipment’s journey. It is essential to provide an accurate delivery address at checkout, as we cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.
In cases where packages are delayed due to unforeseen circumstances such as weather, strikes, or carrier issues, we will work diligently with the courier to resolve the issue. If a package is returned to us as undeliverable, we will notify you to arrange re-shipment. Any additional shipping charges for redelivery will be the responsibility of the customer.
For lost or damaged packages during transit, we offer assistance to resolve the matter. Please contact our support team within 48 hours of the estimated delivery date at [contact information] with your order and tracking details for further assistance.
We are committed to providing a seamless delivery experience and will assist with any queries or issues promptly. For further information or assistance, please contact our customer service team at [contact information].